Replacement Cap for Bench Pint
Bench Pints are guaranteed against manufacturing defects (30) days from the original date of purchase. Dated proof of purchase from OD260 Inc or an authorized OD260 Inc reseller will be required for all warranty claims. This limited warranty extends only to products purchased from OD260 Inc or an OD260 Inc Authorized Reseller. In the event of defects during this period OD260 Inc at its option will replace the defective part or product with a comparable part or product. Any repaired product will be warranted for thirty (30) days. OD260 Inc reserves the right to determine what is considered a manufacturing defect.
This limited warranty does not apply if:
- the product has been altered or modified in any way
- the glass bottle has scratches made by wear and tear
- a repair has been attempted by anyone other than a facility authorized by OD260 Inc to repair the product,
- the product has not been operated, or maintained in accordance with instructions supplied by OD260 Inc,
- the product has been subjected to abnormal physical stress, dropping, misuse, mishandling, negligence, accident, fire or other external causes.
- the product was obtained from unauthorized source or was used commercially.
OD260 Inc is not responsible for shipping charges associated with warranty returns. OD260 Inc assumes no liability for any accident, injury, death or any loss or claim related to or resulting from the use of OD260 Inc products.
Obtaining Warranty Service
If you did not purchase the Bench Pint directly from OD260 Inc, please contact your Authorized Reseller or Distributor. If you purchased the Bench Pint directly from OD260 Inc, please contact our Customer Service Department at firstname.lastname@example.org. We will respond within 24 hours. Our Customer Service Department will make all attempts to rectify your problems. If we are unable to resolve the issues, we will ask you to send in the product(s) for further review / assessment. In order to send in your product(s) for further review, you must first obtain a RETURN AUTHORIZATION NUMBER (RA#). Once you have received the RA#, as well as our return address, kindly return the product(s) with a copy of your original receipt and a brief explanation of the nature of the problem(s). Once our team receives your product(s), we will first determine if the product(s) are experiencing issues because of a true manufacture defect or owner abuse/neglect. If the product(s) shows true manufacture defect, we will either repair or replace the product(s). Please be aware not to attempt repair yourself, as this will void the manufacture warranty. Shipments without RA#, original product packaging and receipt will not be accepted, and returned back to sender without review.